Gutter Experts in Tallahassee, FL & Thomasville, GA

Vision

To be the BEST company at solving all storm water issues.  Providing the highest quality products and services available.


Mission

We are individuals working together each person possessing unique qualities. Together as a team we solve problems and accomplish our goals. Some of these qualities are:

  1. Analytical- taking the time to investigate the problem
  2. Congenial- working well with all of our clients
  3. Honest- looking out for the best interest of the client and the company
  4. Passionate- always striving for a better product for our customers

Our company provides services in 3 primary areas:

  1. Gutters– residential and commercial gutters either formed on site or fabricated to match and installed.
  2. Drainage/Waterproofing– capture ground and roof water, transferring to an appropriate area. -preventing water intrusion into dwellings, crawlspaces, basements (below grade), or brick , stucco, and fireplaces (above grade).
  3. Maintenance– thorough system maintaining of roofs, gutters, and underground drainage systems. Assurance of proper performance.

We are in the business of solving residential and commercial storm water issues. Our clients are people that require quality, respect, consistency, and professionalism. They are people who are tired of having storm water intrude and affect the value and integrity of their personal property. We provide a 9 point customer satisfaction promise that includes:

  1. Full time, knowledgeable staff
  2. Professional, knowledgeable team available to meet potential clients for free consultation
  3. Project manager or field supervisor contacts client to schedule or answer any questions
  4. Professional tradesmen performing all work within the scope of the project.
  5. Each project has an individual checklist to ensure a thorough job completed every time.
  6. Supervisor or project manager follow up with client after every job to ensure customer satisfaction. The job’s done when the customer is Happy!
  7. Offer an extensive maintenance plan to ensure optimum performance of gutter and/or drainage system.
  8. Lifetime warranty on all work performed
  9. Owner-offered personal guarantee for client satisfaction

Values

  1. Commitment:
    I give myself and everything I commit to 100% until I succeed. I am committed to the Vision, Mission, Culture and success of Gutter Solutions & Waterproofing, its current and future team, and its clients at all times.
  2. Ownership:
    I am truly responsible for my actions and outcomes and own everything that takes place in my work and my life. I am accountable for my results and I know that for things to change, first I must change.
  3. Integrity:
    I always speak the truth. What I promise is what I deliver. I only ever make agreements with myself and others that I am willing and intend to keep. I communicate potential broken agreements at the first opportunity and I clear up all broken agreements immediately.
  4. Excellence:
    Good enough isn’t. I always deliver products and services of exceptional quality that add value to all involved for the long term. I look for ways to do more with less and stay on a path of constant and never ending improvement and innovation.
  5. Analytical:
    I am always looking at problems from multiple angles to produce an answer. If the problem eludes me, I will find the knowledge I need.
  6. Congenial:
    I am easy to talk with. I understand I am at your house or job and providing answers and service to your problem. I respect you and your opinions.
  7. Honest:
    I am truthful with my peers and my clients. I believe honesty is the foundation of my character and I hold myself accountable.
  8. Passionate:
    I deliver energy and intensity because I am proud of the job I do, and I know my clients are proud of the job they have received.
  9. Teamwork:
    It takes all of us working together to accomplish our tasks. I am here for them and they are here for me. I have complete trust and confidence in my teammates.

Gutter Solutions carries workers compensation for all employees and general liability for the company.

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