Frequently Asked Questions
Click on a question to see the Gutter Solutions and Waterproofing answer below
General Questions
- How do I know if I need to have my gutter cleaned out or replaced?
- What are some signs that indicate I need to waterproof?
- What is tiger striping?
- How does your consulting process work?
- How much lead time do you need for a job?
- What’s the difference between “water proof” and “water repellent”?
- Are you licensed and insured?
Customer Accounts
- I cannot login to my account?
- Where do I get my Username and Password?
- I do not know my Username and Password?
Q1: How do I know if I need to have my gutter cleaned out or replaced?
A1: Is your northern Florida or southern Georgia roof gutter stained on the front end? – You at least need a maintenance call. If it’s sagging, it’s likely full to the brim with water and debris. You’ll face a back-up situation if the problem isn’t remedied soon. Often, an overflowing gutter that sags indicates a replacement is necessary. Back to top
Q2: What are some signs that indicate I need to waterproof?
A2: Water intrusion is the number one sign you need to waterproof. A moldy damp feeling throughout your home is another. If you’re breathing stale air and can’t seem to get away from the feeling that your furniture is slightly wet, it’s likely that you need waterproofing. Mold is a common visual indicator.
Q3: What is tiger striping?
A3: Rain contains acid and pollution. When rain hits the front lip of a gutter, it naturally beads across the front face of the gutter. The reaction with aluminum causes black/gray staining. This reaction has proven for decades to be almost impossible to clean…Until Now. We can remove tiger striping without damage to your gutters, and bring brand new luster back to your gutters.
Q4: How does your consulting process work?
A4: For our commercial and residential clients, we’ll consult in every situation, from a building being constructed from the ground-up to an existing facade that needs obvious water management help. Our estimates are always free. Back to top
Q5: How much lead time do you need for a job?
A5: Usually, we can complete jobs within a week. However, we react promptly in the event of an emergency. Back to top
Q6: What’s the difference between “water proof” and “water repellent”?
A6: Water proofing is done below the soil, while water repellant techniques are achieved above the surface. Back to top
Q7: Are you licensed and insured?
A7: Gutter Solutions and Waterproofing is fully licensed and insured.
General Liability/ Workers Comp
Q8: I cannot login to my account?
A8: Usernames and Passwords are case sensitive. Make sure you type them in correctly. Back to top
Q9: Where do I get my Username and Password?
A9: You should have received a confirmation e-mail when you signed up for service that contains your username and password. Back to top
Q10: I do not know my Username and Password?
A10: If you cannot find the email we sent, please contact us to request your username and password – use our online form on the contact page which you can get to by clicking this ‘Online Contact Form‘ link.
Need help with something else?
Call Gutter Solutions and Waterproofing at 850-510-5175 in Tallahassee or 904-300-5244 in Jacksonville or Contact Gutter Solutions online for answers to any of your other water management questions.